


DIANE MAGERS
CCXP, CEO, CXPA - Customer Experience Professionals Association
Igniting Transformation
How emotion, technology, AI, organizational design, employee experience and other impactful topics will accelerate CX professionals to grow as leaders

Keren Shaked
CCXP, CEO, B-Pro and B-Next Campus
Renaissance 2.0
OR
Innovation + CX = The perfect match
How to create disruptive innovation through deploying customer experience strategy

Idan Vakrat
Outbrain, Director. Head of products: Insights, data and controls
The tipping point of Advertising
How knowing your customers' interests, needs, desires, and fears will enable you to create the attention-catching message

Tal Agam
Roomer Travel, Director of product management
Release like a startup
How asking the right questions and analyzing users behavior will help any company release new products as quickly as a startup

Yaniv Vakrat
Figure8, CEO & Co-Founder
Designing a new product to create a new Experience
Where we are designing an experience (product and beyond) to meet a specific market need that we’ve identified

gil sadis
Lemonade, Head of product
Customer Experience beyond the product
Building a whole and coherent user experience that goes beyond only the product.



